YOUR ROAD TO DRIVING SUCCESS
Frequently Asked Questions - CLASSROOM
How do I register for the Classroom Sessions?
Registration for Classroom is online here (link below or on home page). Please enter the students name on the registration form, and any email or phone number that will be good for us to contact you concerning the appointments.
No payments are accepted online.
Classroom registration may be cancelled at any time without penalty. We appreciate if you can email us at northlanddrivingschool@gmail.com if you need to cancel.
Classroom sessions will be cancelled if the enrollment is too small. Also, in the busier months, classroom sessions will fill, and we are not able to make exceptions. We fill up to 40 spots at times, and that is a lot of students to handle, as well as to find seats and table space for! Please plan ahead if you want to take summer classes! Once the class is full, it will not show on the Register Online page. If you see the class, register and receive a confirmation, you have a spot.
What if I can't make a classroom session?
If you have to miss a lesson of your classroom session, it is ok! Please remember what day it was (for example, Lesson 5) so that you can make up that same lesson in a future session. You do not need to let us know that you are coming, but feel free to email us at northlanddrivingschool@gmail.com to confirm that you are coming to the correct day. You also do not have to let us know you are going to miss, but feel free to email to let us know about that if you want.
Why does it say 3 hours of classroom for $290 when I register?
No, we do not charge $290 for 3 hours of classroom! The website can only recognize a class time of up to 24 hours, so we chose to list it as 3 hours since each class is 3 hours. Rest assured, your $170 will pay for the entire session of 30 hours of classroom training. $120 of the $290 is payment for the first behind the wheel lesson. $290 payment is not refundable once the classroom session is complete.
FAQ - CLASSROOM - continued
What do I need to bring?
For Classroom - bring payment of $250 cash or check made to Northland Driving School and the completed contract which can be found on the home page. All materials will be provided, and you will be able to keep your manual for studying purposes.
How old do I have to be to start training?
Students can take classroom at any age, but you will not be able to test for your permit until you are 15.
Frequently Asked Questions - Behind the Wheel Lessons
How do I register for Behind the Wheel Lessons?
Please email us at northlanddrivingschool@gmail.com to schedule behind the wheel lessons.
If you need to cancel a behind the wheel lesson that has been confirmed, please email us at northlanddrivingschool@gmail.com at least 24 hours before the lesson in order to avoid a cancellation fee. $50 unless otherwise noted.
The homepage has a lot of information on Behind the Wheel Lessons, and how to plan for them. Please read that carefully. We cannot guarantee to fit you in at the last minute! You have at least six months to get three lessons in, if you wait until the last month to start, you will likely not get them done, even if it's your birthday and you have a test booked.
No payments are accepted online. If you prepaid for the Behind the Wheel Lessons, the website does not know that, and will show "not paid" on your confirmation. Do not worry! We keep records of all payments. Everyone's confirmation will read "not paid", because we don't accept online payments.
My confirmation says I have not paid when I have
The website confirmations are only showing what is paid online, and we do not accept online payments! Therefore, everyone's confirmation will state that they are not paid. We keep track of all payments, and we know who has prepaid for lessons.
How do I cancel a Behind the Wheel Lesson?
In order to cancel a Behind the Wheel Lesson and avoid paying a penalty, you must EMAIL northlanddrivingschool@gmail.com at least 24 hours before the lesson was scheduled to begin. Any cancellation before the 24 hours can be done with no penalty. We will do our best to reschedule you, but we cannot guarantee you will be rescheduled within a week of the original appointment.
If you need to cancel within 24 hours of your lesson, please email us at northlanddrivingschool@gmail.com as well, however, please know that you will be charged for the cancellation. It will help if we receive the email before we are at your appointment, so that we can at least try to fill the spot. Some people are able to fill a spot last minute, so if that is the case, you would not be charged. Charges for late cancellations are $50, and for no cancellation - no show is $100.
Either way, the best way to inform us that you are not able to make a lesson is to send an email.
Is there a waiting list for cancellations?
The short answer is no, however, sometimes there are exceptions and if you feel you are one of those, please email us to discuss. Please know, we don't get very many cancellations, so don't count on this as a way to get your lessons scheduled.
I'm worried I won't get my three lessons in!
We realize it is stressful trying to fit in the Behind the Wheel Lessons, and we do our best to make sure everyone gets them completed on time. We do need you to be proactive in this process as well, so that everything can run smoothly, and students can get the most out of their training with an instructor.
If you plan ahead, you will easily get them in. You should email us AS SOON as your student gets a permit to get lessons scheduled. They will be several months out, so you will have plenty of time to drive with the student before the first lesson.
If you email us that you have a test in a week or in one month and have no lessons scheduled, it is unlikely we will be able to make that work for you, but you can email us and we can work on a plan that will get your lessons in as soon as possible.
FAQ - Behind the Wheel Lessons - continued
What do I need to bring?
For Behind the Wheel Lessons - At the time of the first lesson bring payment of $220 (or $330 if you did not prepay a lesson) cash or check made to Northland Driving School, as well as your permit to each lesson. You will be driving in the Northland Driving School vehicle (a white Honda CRV) for your lessons.
I can't find Julie! Where is she?
Julie will be waiting in the parking lot at the school that was listed when you signed up for a lesson. She waits at the nearest location to the front doors of the school. If the lesson is from home, please watch for her to arrive.
If you are in the right place, it is time for your lesson, and you still don't see Julie - don't panic. Remember, she is driving (maybe with another student!) in Duluth and sometimes it may take longer than she expected to get to your location for whatever reason. Give her 5 minutes or so and she will come. If you are really worried after waiting a few minutes, you can call or email to ask where she is.
Other information
What is the best way to contact Northland Driving School?
The best way to contact us is email
northlanddrivingschool@gmail.com
We can also be reached by phone at 218-221-6698. You may have to leave a voicemail, as we are not always able to answer, but we will return all voicemail messages.